Our products are in use on every continent except Antarctica. This means we have shipped and will ship nearly anywhere. Our products are well made, durable, long-lasting solutions for happy and safe pets! This also means that our products often ship in multiple boxes or on large wooden pallets that have have weight to them. This makes them costly to ship, but we get as creative as possible to ensure you the best deal possible regardless of where you are. 

Shipping to the USA

Shipping on all orders over $1,300 is a flat $150, and we pick up the rest. Under $1,300, actual freight cost applies. It depends on the pieces and where you are, so send us your ZIP and we will quote it before you order. Our pre-configured catio enclosure kits are priced without freight, and flat-rate shipping is offered to shipping addresses in the continental United States ONLY.

Shipping addresses in Hawaii, Alaska, or other US Territories should contact us by phone or email for a shipping quote.

Most of our items are made to order. This means the item is fabricated by hand just for you. Please allow 4 – 6 weeks before shipping. It goes through an array of steps before it becomes ready to ship. The estimated delivery date shown on product pages and the shopping cart is primarily accounting for this fabrication time. In some cases, it may be ready in a shorter amount of time (in very rare situations a bit longer) and we will do our best to get it to you as fast as we can without compromising quality! You will be notified via email when your order is ready to ship! For backorders or other unforeseen issues, there may be a delay in order shipping time.

Shipping Time

Shipping to Canada, Europe, Australia, South Africa, and Beyond

Our products are fabricated in the USA. But, that doesn’t mean we can’t help you if you reside outside the United States We ship to countries outside the USA on a daily basis and we can help! 

We do not accept online orders for shipping to countries outside the USA as shipping to other countries is a very complex and difficult process to quote properly without detailed information about your order and location. Not to worry! We are happy to help you by phone or email instead for subsidized shipping rates. Please contact us for assistance!

Extra time is required for paperwork and packing to ship across country borders. For backorders or other unforeseen issues, there may be a delay in order shipping time.